1. Go to the Client Tab in the Home Dashboard
  2. Search the client name and select the client
  3. Go to the Payment tab
  4. Go the Payments Table and select the Memberships Tab
  5. Select the eye icon to view the transaction
  6. Select the pencil icon next to ‘current status’
  7. Update the status to ‘suspended’ and configure the date ranges (both start and end date for the suspension)
  8. Underneath, select the fee type “Recurring” and enter the desired inputs
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Comments

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    BFT Pascoe Vale

    Hi

    When suspending a membership, how do I suspend the payment schedule to be pro-rata as the payment date seems to stay the same. Can you please advise how I would adjust this automatically.

    Also can you please explain my transaction fees dd 4.8 and 11.8 as there seems to be a different transaction count however the fee is very similar

    ie mastercard count 11.8 is 25 fee is $44.38
    Mastercard count on 4.8 is 43 fee is $44.94